And the truth is that you, as an entrepreneur sitting in your dingy little office can never really know your users. You cannot get into the minds of them to know exactly what they need, demand and would they pay for. So what do you do?
There can be many answers to this question but the one little trick that I found that works is to ‘release early and re-iterate’.
As an entrepreneur, you should have the big vision but to execute on that vision, you should take baby steps. That helps you, in managing the growth of the company, brings down the cost of creating the business, and minimizes the risk factor while substantially increasing the probability of success. It definitely increases the time to reach the market with your maximum potential but ‘first-mover’s advantage’ is no longer a holy word!
So, build your product, as simple as you can, as easy-to-use as you can and launch it as soon as you can.
Make your site ‘feature complete’ with useful and practical features. Make sure that users can access these features quickly and easily and immediately see the value upfront. Don’t make them navigate through many pages or upload lots of data to finally access the features and realize its value.
Users don’t understand or retain multiple value propositions. They definitely understand and retain one value proposition. Thus convey that one value proposition very explicitly to the users. All that you need to do is to convince them to use your site for that one simple reason, again and again, everyday; then the rest becomes easy.
Make the launch, then sit back, relax and listen to the commotion!
Let your users tell you what they like, don’t like, want to see more, don’t want to see ever! Even if they don’t say it in as many words, tracking their activities would get you that information. Listen very hard and analyze all data. Therein lays your gold nuggets!
Once you have “heard” what your users are saying, then it’s back again to making plans for the next release.
Continue on this loop till you don’t hit your business objectives!
This is the mantra that I wanted to share today!